YOUR PRIVACY IS THE CREDIT UNION'S PRIORITY

Louisiana USA Federal Credit Union recognizes the importance of our members' privacy. So naturally we want to protect the personal and financial information you have entrusted with us. For this reason, we would like to explain some of our procedures, which are intended to protect your privacy.

We have adopted eight privacy principles to guide us in dealing with consumer information. We have also outlined other procedures designed to protect your privacy.

You should note that we cannot accept communications from someone claiming to represent you unless the party acting for you is your attorney, guardian, trustee or is otherwise authorized by law to represent you.

Privacy Principles

1. Recognition of a Member's Expectation of Privacy
Louisiana USA Federal Credit Union recognizes and respects the privacy expectations of our members.

2. Use, Collection and Retention of Member Information
Louisiana USA Federal Credit Union will collect, retain and use information about individual members in an appropriate and reasonable fashion. We generally limit our collection, retention and use to information we deem necessary or appropriate to administer your accounts to provide member services, to offer products to you, to make opportunities available to you, and to fulfill legal and regulatory requirements.

3. Maintenance of Accurate Information
Louisiana USA Federal Credit Union has established procedures to help ensure that a member's financial information is accurate, current and complete in accordance with reasonable commercial standards.

4. Limiting Employee Access to Information
Louisiana USA Federal Credit Union limits employee access to personally identifiable information to those with a business reason for knowing such information. We educate our employees so that they will understand the importance of confidentiality and member privacy. Credit Union employees are personally responsible for maintaining our members' confidence in Louisiana USA Federal Credit Union. Employees who violate these principles are subject to disciplinary action, including dismissal.

5. Information Security Safeguards
Access to member information is limited to those who specifically need it to conduct their business responsibilities, and we use appropriate security techniques designed to protect our members' financial information.

6. Restrictions on the Disclosure of Account Information
Louisiana USA Federal Credit Union will not reveal specific information about member accounts or other personally identifiable data to unaffiliated third parties for their independent use, except for the exchange of information with reputable information-reporting agencies to maximize the accuracy and security of such information, or in the performance of bona fide due diligence unless: (1) the information is provided to help complete a member-initiated transaction; (2) the member requests it; (3) the disclosure is required by/or allowed by law (e.g., subpoena, investigation of fraudulent activity, etc.)

7. Maintaining Member Privacy in Business Relations with Third Parties
To protect your privacy, we work only with companies that agree to maintain strong confidentiality protections and limit the use of information that we provide. All agreements with other companies, including joint marketing agreements, contain required confidentiality clauses that prohibit these companies from selling the information we provide to them to other third parties.

8. Disclosure of Privacy Principles to Member
We have developed these principles and share them with our members in light of member concerns regarding financial privacy.

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Information We Share with Consumer Reporting Agencies
It is commonplace for financial institutions like Louisiana USA Federal Credit Union to share information about member accounts with consumer reporting agencies. If you believe some of the information we have shared or may share is in error, please let us know by writing to:

Louisiana USA Federal Credit Union
P. O. Box 15745
Baton Rouge, Louisiana 70895.

Please give us your complete name, current address, phone number and social security number. You will also need to include your account number, type of account and the specific item in dispute, along with the reason you believe this information has been reported in error. We will do our best to correct any error specifically relating to the information that we report.

Information We Share with Third Parties
From time to time, we share member information with parties outside of Louisiana USA Federal Credit Union as described in Privacy Principle Six above. When we provide member information to select third parties to provide products, services or other opportunities to our members, we only do so when we believe it may help meet financial needs.

At Louisiana USA Federal Credit Union, your business and membership in your Credit Union are very important to us. If we can help you further, please do not hesitate to call us at 292-8910 or 1-800-375-2760 during business hours from 8:30 a.m. to 4:30 p.m. CST.